Terms & Conditions
1. Term of Sales:
To submit an online order, you may follow the online shopping process. Kindly note that the information displayed on www.chateaudesable.com is an invitation to treat. It does not constitute an offer for sale. A sales contract is formed once your items are shipped out. The following general terms of sale cover the sale of goods presented on the site of Chateau de sable (S) Pte Ltd. Orders can be placed only between Chateau de sable (S) Pte Ltd and a non-trading physical person.
2. Prices and Payment:
Our prices are shown in your designated shipping country currency for EUR, USD, AUD, AED and SGD. For other countries, you can decide to display prices and pay in one of the 5 available currencies. We make the best effort to ensure that details, descriptions and prices displayed on the site are as accurate as possible. In the event that we discover errors in the price and information displayed and you have ordered the items, we will inform you accordingly. Further, confirmation of your order will be required. In the event that you are not contactable, your orders will be deemed as canceled.
The prices displayed exclude shipping charges. Shipping charges will be reflected upon checking out your orders and added to your Order total.
Orders will be delivered to you DDU (Duty Unpaid) as every country has different tax and duties rules. You might be asked to pay for additional duties and taxes by the courier company.
Upon confirming your orders, you may make payment using Shopify payments. If you have e-vouchers or coupons, you are required to enter them before you confirm your order and make payment for the balance amount.
3. Secured Payment
Payment for orders online will be made by credit card only (Visa, Euro card MasterCard, American Express). You will be asked to give your name (as written on the card, your card number (Visa, Euro card, MasterCard or American Express) and the expiry date.
All our transactions are made via a secured server. All confidential information is safeguarded and guaranteed by a server authentication.
4. Refusal of Order
We reserve the right to withdraw, remove or edit any products or content from this Site at any time any. We will make our best efforts to always process all Orders. There may be exceptional circumstances wherein, we may need to refuse to process an Order after we have sent you an Order Confirmation, which we reserve the right to do at any time, at our sole discretion.
If we cancel your Order and you have already made payment for your Order, the payment amounts will be fully refunded to you.
We will not be liable to you or any other third party by reason of our withdrawing any Product from this Site, whether it has been sold or not, removing or editing any materials or contents on this Site or for refusing to process or accept an Order.